Chris Lee was in engineering for 23 years, an aircraft engineer by trade and in the later years, a field service manager for a major fork lift truck manufacturer. Joining one of the leading maintenance software companies (Shire Systems Ltd) in 1999. During his time with the software company he had a strong involvement with the commercial side of the business as well as advising on new product development, implementation, training and system assessment all of which was complemented by his broad engineering background and interpersonal skills.
"SystemQuest" was established by Chris Lee in Fareham, Hampshire in 2008 providing software consultancy services for implementation, training, product evaluation, data entry, offering experience to companies who need assistance.
Many people will recognise Chris from the roadshows/seminars that he created and delivered on; Implementing systems, product use and mobile hand held/PDA (paperless solutions). These 1 day seminars spanned an 8 year period and have put him in front of more than 2000 maintenance professionals from 100’s of companies within the UK. Many of which are now using his services to help them develop and train on their systems.
Since leaving Shire to start SystemQuest, Chris has attended other software product training courses to enhance his knowledge and understanding. One of these products that may be familar to you is from the Softsols Group and there flagship product "Agility".
Chris recently ran a workshop at the Maintec 2010 exhibition (NEC, Birmingham) on "Simple Maintenance Systems", to a packed audiance he ran through the process of system selection, implmentation, highlighting the common mistakes and pitfalls that people make. A copy of his presentation with guidance notes can be found via this link; (Simple Maintenance Systems) - other supporting information can be provided on request.
Chris’s approach to maintenance software is very much one of “simplicity for success”. He can be heard at seminars telling people that the key to success is in the “planning and data structure”. It seems that the hardest decision that people have to make is “what they want out of the system (requirements) and then how best to enter the data to achieve it” - all of which he provides in a friendly and pragmatic manner.
Chris always considers the end users (engineers) as they are the key to success of a system; one of the biggest hurdles that a company will face is the cultural acceptance of a new system and a change in working practices, hence his simple approach, following a philosophy of “system evolution not revolution”.
If you would like to know more about how Chris can assist you or to discuss your requirements. Please call on 07817 848756 or email chris@systemquest.co.uk.
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